Permanently delete lastpass account12/28/2023 The only thing protecting the accounts in your vault right now is the strength of your master password. Changing only your master password and/or deleting your account will offer no protection from the breach. I definitely will check out you are worried about the recent LastPass breach your only recourse is to change ALL the passwords of the accounts held within your vault AND your master password (Assuming you are staying with LastPass). Seems like this is happening more and more. I'd cancel the Citi card, but it is my issued card from Costco. Last Pass has until December 9th to respond. Adding to the frustration, I received a notification today from Citibank indicating that they haven't received any response to their inquiry about the charge. However, I've hit a roadblock as my email now appears to be unlinked from any account, leaving me unable to access their billing support for further assistance. To try and prevent this from happening again, I attempted to delete my account on LastPass. The most recent charge occurred in September, and I'm currently in the midst of disputing it. It's been nearly impossible to get in touch with either of them over the phone. In my experience, both LastPass and Citibank have been less than satisfactory in handling this situation. Each time, I've had to go through a lengthy dispute process with Citibank, my credit card provider, which typically takes about 3-4 months to resolve and get the charge reversed. Despite this, for the last few years, I've been erroneously charged $48 annually on my credit card. A few years back, I switched my LastPass subscription to a free account. I'm currently grappling with a similar issue. LastPass literally lying and withholding info about the breach. Billing continuing after the service is shut off. Entire databases leaked with unencrypted fields enabling profiles to be created about your browsing activity. Accounts deleted, but not really deleted. Nothing about this major security incident seems trivial to me. People really, really are trying their damnedest to channel their inner Karen and find the most trivial things to get worked up over and throw a shitfit. Is this really that difficult? Would you be okay with your cable provider billing you after they disconnected your service? When you delete your account, you expect it to, well, delete your account! So: stop billing you, remove your Email address/personal info from their system, and for gosh sake stop billing you for an account that no longer exists. You are actually correct! A "reset my account" feature where you start fresh, but with the same Email address/payment info, is a great feature.īut, and this is a really big but, that feature is not called "delete my account". I actually consider being able to nuke your vaults while maintaining your subscription balance to be feature, so YMMV. At the very least, this seems very misleading for anyone who thinks LastPass is deleting their credit card information and email address when you delete your account. I haven't tried calling to request deletion. That page has zero info on deleting your account or payment information. If you go to My Account, then click Update Payment Method, you'll notice something interesting. This means they don't actually delete your email address or account information at all. If you delete your LastPass account and create a new account (using the same email address), any remaining LastPass Premium subscription time associated with that email address will automatically carry over to your newly recreated LastPass account.This means that even after you delete your account, they still keep your payment information! Next: If you want to cancel your subscription and no longer be billed, please see How do I cancel automatic renewal for LastPass Premium? Deleting your LastPass account does not cancel your subscription.I was pretty horrified to read a few things on the LastPass page explaining to how to delete your account.
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